VRM Hub is a monthly gathering of people who think the web has more to offer than the classic social networking sites like Facebook, which keep your data locked up so you can never use it again (from info like your date of birth and contacts through to info like your wall posts and poking activity).
At the most recent VRM Hub meetup James Paterson gave a great presentation about how the web will change as people start to gain more control of their data.  http://www.media.... Read More

Following on from Dominic's presentation at the snappily titled 'LGC Developing Public Sector Communications for Social Media' conference this morning, I thought I would post the video he played of some vox pops we did.

A couple of months ago we ran around London's South Bank asking people what they thought of local government and how it could be improved.  I recommend it as a great way to spend a morning for anyone who works in a council. 

Whether you work in the corporate centre (e.g. in communications) or in a service area there is nothing more grounding than finding out what people really think, and you can use the results to push for change.

Hi all

I've had a few gentle reminders (!) about getting up the presentations from our Learning to Listen session, so here they are!

For those that couldn't make it we had a good crowd of about 40 people from local government in London with responsibility for communications, customers, democratic engagement and web teams.

If you couldn't come along check out the presentations and let us know what you think.

Here's 6 Consulting's presentation from our Learning to Listen event.